25 Years in Business - Serving thousands of satisfied customers, We are in business to serve you.
Top Service - We are awarded with "Top Service" from third party survey.
Secured Online Order - Online order system use industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted.
Flexible Order System: You can either order online or just give us a call, both ways are welcomed.
Fast Shipping - There are many Types of shipping methods, UPS and Fed Ex from ground to overnight mail. Also available is USPS, we always ship out customers order within 48 hours (excludes weekend and holidays) when applicable.
Warranty - All parts carry 1 year parts and labor warranty from Circo or you can also take advantage of manufacturer's Extended warranty whenever possible.
Privacy - All information you submit to us will remain confidential (including email address, street address , phone number, credit card, and even the product you choose). We respect the privacy of our customers!
Thus, With the exceptions of MODs, almost all orders are ship out the same day or the following day. We are proud to say that if we receive the order in the morning, 96% of such orders are shipped in the same afternoon. Other than systems, Special Previews, or Special MODs that may require more time for labor hours, we will make sure that orders are shipped with 48 working hours. Even with the recent popular Case MODs, we are still wanting to do so. For the few MODs that will take more time to process, we do want to apologize first here for the delay. Please check the available Status info right above the Product Price. Regardless, THE BOTTOM LINE IS THAT WE ALWAYS GIVE OUR BEST EFFORTS SO THAT YOUR ORDERS ARE SHIPPED WITH 48 WORKING HOURS FROM OUR WAREHOUSE. Plus, Return Customers always get priority shipping. Rule of Thumb: If shipping by Ground, we recommend that you place the order 10 Working Days ahead of your due date (to allow for order process, credit card verification, Installations, and shipping transit time).
If you need to cancel an order, PLEASE CALL in Person to cancel your order.
If there is a Return issue, PLEASE CALL in Person.
We ship out from California. Usually UPS Ground take about 5 workings
days to the East coast. Typically, Less time is needed if shipping to the
Mountain time and Central time states. Please note UPS does not count
weekends, or Holidays as working transit days (i.e. When your order
late in Friday afternoon, Saturday & Sunday will not be counted as
If we require further assistance to process the order, we will contact you by phone or by e-mail (usually by PHONE). This usually happens when we are shipping the order to an address that other than the billing address and could not verify the shipping address with the credit card company, other credit card problems, incorrect shipping address, or if there is very sudden inventory change. In any event, we will try to contact you the best way possible to resolve the issue. Shipping to an address other than the billing address will add to the turn around time of the order as we do verify both the billing and shipping address with the credit card company.
We ship using both UPS and DHL Service for the same Shipping rate interchangeably. It allows for a second chance pickup and a better opportunity for same day shipping. However, if you would prefer one carrier over another, please indicate in the Comment field of the check-out shopping cart.
A Confirmation E-Mail with Tracking# will also be sent to you when your shipment is made. If you choose UPS, the e-mail will come from
firstname.lastname@example.org. If DHL Air, then e-mail notice will come from DHL.com.
If Fedex, then Fedex.com.
Or you can also reach us by phone or e-mail to check order status.
OEM CPU carries 30day warranty. Retail CPU carries one year warranty.
Due to the wide array of computer hardware and/or software available
(legacy and/or present), we are not able to claim or guarantee compatibility.
All other products carry at least a one year parts and labor warranty.
There is a 15% Re-Stocking Fee within 30days. We are unable to cross-ship. Please ship return packages insured, well packed, and shipping pre-paid. COD shipment will be refused. We are not responsible for damages during transit of your returns. Thus, please pack your returns well to avoid further complication and delays. THERE IS NO REFUND FOR SHIPPING CHARGE. Once the order is placed, you will had agreed to the term and condition of the order (i.e. cost, availability, shipping cost). We are responsible for insurance and Ground shipping charges when shipping back to you.
We are not responsible for typos or any as such errors (human or computing).
Price and availability are subject change due to market fluctuation without
We are very proud to say we have been in business for over 10 years. Thanks to many of our repeat and new customers, we plan to provide excellent products and superior services for many years to come.
Of course, there is no denying that reliable after the sale service that Circotech offers is the key to our continues success. Regardless, whether you are shopping around or had already received our products, we hope to hear from you about any questions or comments. We are here to help! Thank you!